
Knowledge Design is a set of methods, techniques and processes used to construct a useful, accessible system of knowledge resources within or across organizations. The vast, untapped majority of organizational knowledge is embedded in sub-conscious individual work habits, work relationship networks, real communication patterns, political structures, informal operating procedures, processes, document workflows and software code. Unearthing and making use of these resources to realize organizational learning requires a shift in thinking about what knowledge really is and use of design approaches to create new knowledge ecologies.