Implementation of a new content management system, whether it is for a web site, print marketing materials, user documentation or e-Learning, usually costs 2 to 3 times the total hardware and software purchases. Implementation success depends on careful design of information architecture, workflow design, change management, localization strategy, systems integration, access permissions and supporting toolsets. In fact, these design issues are often overlooked when researching and pricing content management systems.

I specialize in guiding large and mid-sized global companies through the difficult work of designing their content management implementations for web and e-Learning to save time and money, ease migration, and leverage the reusability of information across the business.

Many organizations are making the decision to move to e-Learning as part of their strategies to become more lean. Central to any e-Learning effort is the need to manage learners, activities, resources, assessments, performance, reporting and communications in a centralized way through a Learning Management System (LMS).While e-Learning shows clear ROI, making the transition is often difficult and complex.

As your guide through the maze of applications and choices, I bring over a decade of direct experience as a content developer, usability designer and LMS administrator for both large and small companies.